Kateryna Nebesna

Head of customer experience projects
Kyivstar

Kateryna Nebesna is an expert in marketing and customer experience. Over 10 years work experience in telecom companies. Wide expertise in mobile and fixed telecom products management. Practicing Design Thinking approach in telecom products. Currently over 1 year leads customer experience project team in Kyivstar, Ukrainian leading mobile operator. Aim is to build customer centric culture in the company to gain best customers experience in Ukrainian telco market.